Legal

Privacy Policy

We collect what we need to get your beef to your door — and nothing we'd be uncomfortable explaining to you in person.

Information we collect

  • Name, email address, and phone number when you order, join our list, or use the contact form.
  • Shipping address and delivery instructions needed to send your share.
  • Payment information, collected and processed by Shopify — we never see or store full card numbers.
  • Order details such as share size, cut-sheet preferences, and order history.
  • Basic technical data such as pages visited and device/browser type.

How we use it

  • Fulfilling your order — processing, scheduling, packing, and shipping your share.
  • Customer communication about your order, ship dates, and cut sheet.
  • Marketing emails about new share openings and recipes, only if you opted in. Every email includes an unsubscribe link.
  • Improving the site and understanding which pages are useful.

Payments

Checkout and payment are handled securely by Shopify, our e-commerce provider. Card details are transmitted directly to Shopify and its payment processors and are not stored on our systems. Shopify's handling of that data is governed by its own privacy policy.

Cookies and analytics

This site and our Shopify checkout use cookies and similar technologies to keep your cart and session working, remember preferences, and measure aggregate traffic. Most browsers let you block or delete cookies; some parts of checkout may not work properly if you do.

Sharing with third parties

We do not sell your personal information. We share it only with service providers who help us run the business — payment and e-commerce (Shopify), our processor and butcher, shipping carriers, and email delivery providers — and only with what they need to do their job. We may also disclose information where required by law.

Retention and your choices

We keep order records as long as needed for business and tax purposes. You can ask us to access, correct, or delete your personal information at any time, and you can unsubscribe from marketing email whenever you like.

Contact us

Privacy questions or requests go to support@reynoldsranchbeef.com. We may update this policy periodically; the current version always lives on this page.